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TL 9000 CERTIFICATION
TELECOM QUALITY MANAGEMENT SYSTEM
TL 9000 is an International Standard that establishes the requirements for a Quality Management System (QMS) for the Design, Development, Manufacture, Supply, Installation, Maintenance and Service Provision of Telecommunications Products and Services for the Information and Communication Technologies (ICT) industry. The TL 9000 standard was developed by and for the ICT industry in 1999 to drive consistency in the quality of products and services down the supply chain through the implementation of a common body of QMS requirements (built on top of ISO 9001) and defined performance-based measurements. The expected benefits include improved organizational performance, overall cost reduction, increased competitiveness, enhanced customer-organization-supplier relationships, and continual improvement of products and services. TL 9000 includes specific requirements to meet the needs of the Information and Communications Technology (ICT) Industry. TL 9000 Quality Management System for Telecommunications was designed in 1998 by the QuEST Forum, a group of Service Providers, Suppliers, and Liaisons dedicated to the Telecom Industry and the Standard focuses on enhancing Quality Management Practices across the Telecommunications Sector. TL 9000 is a Customer-Oriented Standard with requirements on Customer Satisfaction, Quality Improvement, and Customer-Supplier Communication. It provides a Measurement System that allows an Organization to Track Performance and Improve Results. The expected benefits include improved organizational performance, overall cost reduction, increased competitiveness, enhanced customer-organization-supplier relationships, and continual improvement of products and services.TL 9000 certification eliminates the need for multiple quality management standards, making it a one-stop solution for telecoms industry providers who are looking to demonstrate their commitment to quality standards.
Principles
Principles of TL 9000 Certification
Customer Focus
Leadership
Engagement of People
Process Approach
Evidence Based
Decision Making
Strategic Relationship
Management
Continual
Improvement
benefits
Benefits of TL 9000 Certification
Ensures that the Organization conforms to all applicable Statutory and Regulatory Requirements.
Improves Customer Satisfaction through a PDCA Processes of Continual Improvement.
Provides International Recognition, Branding, Credibility & Competitive Advantage.
Decreases Costs of product life cycle management, audits and supplier management expenses.
Streamlines Business Performance and Operational Controls thereby reducing Rejections and Overheads.
Increases the Organization’s Business Revenue, Profitability and Return on Investment.
Improves Operational Efficiency through Reliable Production Scheduling and Delivery.
Improves Consistency in terms of Products & Service Quality by meeting Customers’ Needs.
Provides Suppliers with greater confidence thereby building Mutually Beneficial Relationship.
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Our Services Related to TL 9000 Certification
PRE-AUDIT GAP ASSESSMENT SERVICES
Available across all Management Systems and Standards, Pre-Audits Gap Assessments allow you to Assess your Management System's Readiness and Save your Time and Money that would otherwise be spent on Redundant Audits. A Pre-Assessment Audit is performed with the same independence and objectivity as a Certification Audit.
ADVISORY & CONSULTANCY SERVICES
Quantum Systems has established a reputation for "Building User Friendly, Efficient and Sustainable Management Systems that incorporate Industry Best Practices and that comply with the highest International Standards. Quantum System's provides a 'One-Stop-Shop' for all Social & Technical Management System Consultancy needs.
ACM SERVICES
We can help by designing a Cost-Effective Annual Compliance Maintenance (ACM) Program to suit your Company’s Individual Needs and Expectations. The ACM Services Contract Proposal is based on Parameters like Facility Size, Production Capacity, Workforce Strength, Number of Production Sites and Standards covered in the ACM Contract.
BUYERS COC AUDITS
We provide Advisory Services on Buyers COC Audits for Global Brands like Walmart, Sears, Next, Marks & Spencers, Macy’s, Kohl’s, Levis, Esprit, JC Penny, Adidas, Nike, Carrefour, Li & Fung, Coles, Amazon, ALDI, LIDL, El Corte, Kaufland, ASOS, Bata, Armani, Muller-Meyer, Costco, Nautica, Timberland, Clarks, Inditex, Woolsworth, Clarks, Bunzl, Debenhams, Superdry etc.
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Our Training Courses cover International and Regional Regulatory Developments, Good Manufacturing Practices, Social & Technical Management Systems Certification, Evolving Technology & Markets etc. We impart trainings on a wide spectrum of courses through different modes like Classroom Trainings, Virtual Trainings, Webinars and eLearning.
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